Merchants Orchestration Payment Operations Tokenization

Episode 237 - Is Orchestration the New Normal In Payment Operations? A conversation with John Lunn, Gr4vy

This episode with John Lunn, CEO and Founder of Gr4vy, shifts the conversation from “What is orchestration?” to “Why is orchestration so powerful?”

Cross-border Payments Glenbrook Payments Education Key Concepts Risk Stakeholders

Episode 236 - How to Make Money in Payments with Russ Jones, Glenbrook Partners

In this episode, Glenbrook's Russ Jones joins Yvette to talk through 8 simple ideas about how you make money in payments.

Fast Payments Instant Payments Mastercard Vocalink

Episode 235 - Taking Stock in Fast Payments with Gregor Dobbie, CEO of TFPA and former CEO of Vocalink

Vocalink’s origin story, which began in 1998, spurred payments modernization efforts worldwide. For this episode, we sat down with Gregor Dobbie, CEO of TFPA and former CEO of Vocalink, to discuss what we can learn from Vocalink’s journey and what the future holds for core payment systems.

Gateways Partnerships Stakeholders

Episode 234 - Partnerships in the Payments Industry - Insights, Musings, and Hard-Won Wisdom with Steve Klebe

Steve Klebe returns to the podcast to talk about payments partnerships. The right payments partnerships can make the industry better, bring novel and differentiated offerings to the market, and make the payment transaction easier, more secure, and more valuable to consumers and businesses.

B2B Blockchain Distributed Ledger Technology ISO 20022

Episode 233 - How unexpected technology combinations can lead to practical payment solutions with Glendy Kam, Tassat

In searching for guests who will inspire us to eschew false choices in favor of unexpected combinations, we met Glendy Kam, Chief Product Officer at Tassat. In this episode, Yvette enjoyed geeking out on payments innovation with Glendy and digging into how Tassat is creating an infrastructure enabling $1.4Tr in payments for commercial bank customers.  For all the participants who have been through a Glenbrook workshop and have asked about real-world use cases for distributed ledgers and blockchain technologies in payments, or are trying to figure out how to combine new and existing technologies to solve a problem, this episode is for you. Enjoy!

Glenbrook Payments Education Merchant Risk Council Merchants Payments Fraud Risk

Episode 232 - Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit. We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.

CBDC Digital Currency Federal Reserve

Episode 230 - Talking Central Bank Digital Currencies with Jim Cunha, Former EVP, Federal Reserve Bank of Boston

Glenbrook sat down with Jim Cunha, former EVP at the Federal Reserve Bank of Boston, to discuss the capstone project of his career - Project Hamilton - and the questions he and his team sought to answer as they embarked on their CBDC experiment.

Chip and PIN EMV Security Tokenization

Episode 227 - EMVCo: A Textbook Example of Collaboration with Oliver Manahan, EMVCo

In this episode, we talk with Oliver Manahan, Director of Engagement and Operations at EMVCo, to understand how EMVCo fulfills its mission, catch up on its 2023 initiatives, and try to peek over the horizon to see what might be in store next for EMVCo.

Merchants Payment Operations Payments Acceptance

Episode 224 - Creating Best-in-Class Payment Experiences at Scale with Luda Sokolov and Aarti Bharathan, Google

In this episode, we talk with two Google leaders, Luda Sokolov and Aarti Bharathan, who have been on a relentless mission to make the work of the Google teams supporting payments for billions of people worldwide more efficient, stable, and scalable.

Fast Payments

Episode 221 - The Future of Fast Payments in the U.S. with Bernadette Ksepka, Federal Reserve Financial Services and Elena Whisler, The Clearing House

Last week, we hosted the first Payments on Fire Live Stream event on the future of fast payments in the U.S. This episode highlights the panel conversation with Bernadette Ksepka, Federal Reserve Financial Services, Elena Whisler, The Clearing House, and Bryan Derman, Glenbrook Partners.  

Payments Fraud Risk

Episode 220 - Stay Ahead of the Game: Understanding and Countering Policy Abuse with Eyal Elazar, Riskified

In this episode, Yvette Bohanan and Chris Uriarte sit down with Eyal Elazar, Head of Product Marketing at Riskified, to discuss policy abuse trends and the implications of consumers and professional criminals increasingly engaging in these schemes.

Cross-border Payments Financial Inclusion

Episode 219 - Smart Takes on Cross-border Payments with Ryan Zagone, Head of Americas, Wise for Banks, and Joanna Wisniecka, Glenbrook

Ryan Zagone, Head of Americas for Wise for Banks, and Glenbrook’s Joanna Wisniecka join Yvette on this episode of Payments on Fire to help untangle the innovators' and incumbents' dilemmas in improving cross-border payments.

Cross-border Payments Fast Payments ISO 20022 Risk

Episode 218 - The Technologies, Policies, and Realities of Cross-border Payments

In this episode, we’re looking at the rapidly evolving space of cross-border payments with Glenbrook colleagues who have been traveling the globe working extensively with regulators, corporations, and governments on cross-border initiatives.

Omnichannel Payment Facilitation

Episode 217 - Talking Moonshots with Jared Isaacman, Founder and CEO, Shift4

In this episode, we had the opportunity to talk with Jared Isaacman, Founder and CEO of the Integrated Payments Provider, Shift4. Over the past 24 years, Shift4 has evolved by addressing the unique requirements of merchant categories and sub-categories in the increasingly complex Point of Sale (POS) environment. Jared’s insights on how he bootstrapped the company to an IPO, successfully integrated multiple acquisitions, and often takes a problem-solving approach that highlights a different ethos than his peers makes this conversation soar.

EMV Tokenization

Episode 214 - We Just Can’t Stop Talking About Tokenization

In this episode, Chris Uriarte and Russ Jones discuss how tokens are implemented in the “card present” and “card not present” environments and how EMV tokens are becoming normalized in interchange tables, scheme fees, and provider services. As tokens move squarely into mainstream card processing, this conversation highlights important distinctions in network and provider implementations, fees, and regulations that should be on everyone’s radar.